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Audience

Social Media A to Z Series: A is for Audience


Global Audience- you social media audience is targeted however it is also global

So who is your audience?

The audience is the people you are, or will be, sharing things with. Now depending on who you are and what you are trying to do, your audience will differ.

Who are these people?

  • On a personal level, your audience may be your friends, neighbors, people who share similar interests.
  • On a professional level, your audience will most likely be your customers, potential clients, general contacts or colleagues.

So how do you talk to them?

  • Before you start talking, I would advise that you listen first, especially if you want to build your audience.
  • Whether you own the site or you are a visitor on the site, it is important to get a sense of the audience. Ask yourself questions like:
  1. What are the general topics being discussed? 
  2. What is top of mind with the audience? 
  3. What are their interests?
  4. What is the motivation?
  5. What are the hot items?
  6.  What are the issues? 
  7. What is the general tone of the questions/responses being shared?   
  • Seek out and interact with key members in the field. When you take the time to listen, these key social leaders surface.
  • This will give you a sense of the audience, their interests and how to interact to get the best response.
  • This isn’t any different to going to a gathering at a friend or neighbor. Before jumping into a conversation, you would listen and get a sense of the group and then you would join in!

So again, why is this important ?

  • Whether online or offline, understanding your audience will help you tailor your message for the best interaction. It will make it easier to know what will resonate with your members which will  contribute to a vibrant  and engaged community. Unlike Missy below:

audience- need to engage the audience within the social media space

As your audience and contacts grow, it is a good practice to put  your contacts into groups or lists. This will make it easier to manage your conversations later.

Yep! A is for Audience.

Now it is your turn, what has been  your experience with your audience?  Lets do a quick poll:        

If you enjoyed this post,  subscribe, share your comments below and then share it with your audience. Always feel free to contact me. As part of my A to Z series,  my next post will be B is for BLOGS.

Thank you for dropping by 🙂

Shirley


Photo courtesy of Flickr, Rob Tarren; Cartoon used with permission of Cartoonist.

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About Shirley Williams

I have a passion to create, resolve and build.I have had a pretty dynamic career that some say has led to a solid reputation as a visionary, result-driven and passionate leader. I say, simplify the complexity, work WITH people and you have a formula that not only deliver results but forms bonds that will stand the test of time. I have led numerous initiatives with a geographical scope that has included Canada, US, The South Americas,Europe and Australia. My professional career spans Biotechnology, Brand & Generic Pharmaceuticals, IBM Business Consulting Services, Healthcare, Retail, Electronics, more recently Mining and now Social Media. I am a biochemist and have a Master of Scence degree in endocrine pharmacology. I am a certified practitioner and professional in Change Management (Prosci), Project Management (PMP/PMI) and Social Media (OMCP, Online Marketing Certified Professional). So that makes my full title to be: Shirley Williams, MSc. PMP. CMC. OCMP. Having spent many years in the LifeSciences (you can check my career profile on Linkedin ) I have now directed my attention to bridging strategy and goals with social media. Loving it! In fact I am passionate about it. I have also produced and currently host my own internet radio show. My programs to-date have included Rise Of The Patient and Give Startups A Chance. I consider myself as an Experience Enabler. I facilitate and advocate for improved experience from the consumer perspective. Thank you for stopping by to check me out!

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